Cadillac Owner Center

Cadillac focuses on its owners' requirements by ensuring that details on vehicle care for its vehicles is easy to access and user-friendly. Cadillac drivers benefit from several resources that make it easy to stay on top of their vehicle's care and understand suggested service intervals.



The Cadillac Owner Center is a comprehensive online portal where vehicle owners can access detailed information about their specific model. After registering their vehicle, users can sign in to view a personalized account with details on their Cadillac's service plan, maintenance records, and coverage. The Owner Center also offers downloadable owner’s manuals, how-to videos, and step-by-step guides to help owners perform basic maintenance tasks or understand certain vehicle features.

Cadillac Mobile App

Cadillac has embraced digital tools into its customer service with the MyCadillac mobile app, available for both Android and iOS devices. Through this app, users can keep track of their vehicle’s health by receiving alerts about service requirements, such as fluid changes, tire checks, or brake checks. The app also provides convenient features like remote start, lock and unlock capabilities, and the ability to schedule a service appointment directly with the nearest Cadillac dealership. For newer models, the app can even offer live data to notify drivers of any potential issues before they worsen.

In-Vehicle Information

Many Cadillac vehicles are outfitted with an onboard infotainment system that features service reminders and notifications. When a service is due, the vehicle shows alerts on the dashboard, letting the driver know of what needs to be done. This system not only keeps owners aware to follow the schedule but also provides specifics of each task, making it easier for drivers to grasp what each maintenance procedure involves.

Cadillac Dealership Network

Cadillac dealerships play a major part in providing maintenance details to customers. When owners visit an authorized dealership for maintenance or repairs, the service team provides a detailed explanation of the recommended services, ensuring that customers are aware of the necessity of each procedure. Additionally, dealerships keep an electronic record of every maintenance appointment, enabling users to quickly review their service history for reference.

Printed and Online Resources

Cadillac provides physical owner’s manuals and booklets that outline the vehicle’s service intervals, fluid types, tire pressure specifications, and other important information. For users who prefer online tools, Cadillac’s website features a webpage for maintenance tips where drivers can access resources, videos, and tips on how to keep their vehicles in peak condition.



By offering a combination of digital tools, dealership support, and traditional guides, Cadillac guarantees that owners are well-informed about their vehicle’s maintenance needs, thereby extending the life and performance of their Cadillac.